Frequently Asked Questions

ProfitGuard is Zynoviq's flagship AI-powered revenue protection platform. It detects revenue leakage, pricing anomalies, contract non-compliance, and billing errors across your enterprise systems — protecting an average of $78M per customer annually.

Zynoviq offers 7 enterprise AI products: ProfitGuard (revenue protection), LLFI (LLM firewall), VanRakshak (vehicle intelligence), SupportGuard (AI customer support), HalluGuard (hallucination detection), ClaimGuard (insurance claims AI), and Innovation Lab (experimental AI research).

Zynoviq serves 35+ industries including automotive, financial services, insurance, manufacturing, healthcare, retail, energy, telecommunications, government, and defense. Our platform is designed to be industry-agnostic with domain-specific AI models.

HalluGuard is an AI-powered hallucination detection and prevention system for large language models. It validates LLM outputs against trusted data sources, flags factual inconsistencies, and provides confidence scores — critical for enterprises using AI in regulated environments.

Innovation Lab is Zynoviq's experimental AI research division where we prototype next-generation enterprise AI capabilities. Projects that prove enterprise value graduate into full products. Past successes include HalluGuard and components of SupportGuard.

No. Zynoviq supports on-premise, private cloud, hybrid, and air-gapped deployments. Our architecture is deployment-agnostic — the same codebase runs in your data center, your VPC, or a fully disconnected environment.

Yes. We offer managed private cloud deployments on AWS, Azure, and GCP where your instance runs in an isolated VPC. Your data never leaves your cloud account. We also support multi-cloud configurations for disaster recovery.

Yes. Zynoviq is designed for air-gapped deployment from the ground up. All AI models run locally, no telemetry is sent externally, and updates are delivered via secure offline packages. This is critical for defense, government, and highly regulated industries.

Standard deployment takes 2-4 weeks including integration with your existing systems. Air-gapped and highly customized deployments typically take 4-8 weeks. We provide dedicated deployment engineers and a structured onboarding program.

Yes. Zynoviq holds SOC 2 Type II certification, demonstrating that our security controls are not only designed correctly but have been operating effectively over an extended audit period.

Yes. Zynoviq is fully GDPR compliant with data processing agreements, right-to-erasure support, data portability, and privacy-by-design architecture. On-premise deployment means your data never leaves your jurisdiction.

Data sovereignty is core to our architecture. On-premise and private cloud deployments ensure your data stays in your infrastructure, in your jurisdiction, under your control. No data is ever transmitted to Zynoviq's systems.

Yes. We conduct annual third-party penetration testing, continuous automated vulnerability scanning, and maintain a responsible disclosure program. Results are available to enterprise customers under NDA.

Zynoviq uses a tiered subscription model based on the number of products, users, and connectors. Enterprise pricing includes dedicated support, custom SLAs, and deployment assistance. Contact our sales team for a tailored quote.

We offer a 14-day guided trial for qualified enterprises. The trial includes a sandbox environment with sample data, a dedicated solutions engineer, and a custom evaluation framework so you can measure ROI before committing.

Enterprise pricing includes unlimited users, all product modules, premium support with named account management, custom SLAs (up to 99.99% uptime), deployment engineering, training, and quarterly business reviews.

Yes. Enterprise customers receive 24/7 support via phone, email, and a dedicated Slack channel. Critical issues (P1) have a 15-minute response time SLA with immediate escalation to senior engineers.

Standard SLA: 99.9% uptime, 4-hour P1 response. Enterprise SLA: 99.99% uptime, 15-minute P1 response, named support engineer, and quarterly performance reviews. Custom SLAs are available for mission-critical deployments.

Yes. We provide comprehensive training including administrator certification, end-user workshops, AI model tuning sessions, and ongoing enablement webinars. Training is included in enterprise subscriptions.